Elissa Baker

Aug 162018
 

For both online and face-to-face courses faculty may take attendance of your weekly engagement and participation in the class. The attendance tool in Blackboard will help you and them keep track.

Available Resource:

 August 16, 2018  Posted by at 10:45 am Finding Your Grades, Students Comments Off on Attendance
Oct 052017
 

This document is an attempt to clarify the support model provided by 3rd party vendors as well as to clarify what the Distance and Online Learning Help Desk can and cannot do in support of these products.

What is a 3rd party vendor?

A 3rd party vendor, in terms of technology, means “a separate individual or organization other than the two principals involved.”( http://www.yourdictionary.com) A 3rd party is typically a company that provides an auxiliary product not supplied by the primary manufacturer to the end user. In our case, the two principals are Blackboard and Hudson Valley Community College.  The 3rd party vendors who provide auxiliary products, currently in use at the college, include Publisher material (such as McGraw Hill, Pearson, Revel), Turnitin, VoiceThread, and Web Assign.

LTI is an abbreviation for Learning Tools Interoperability, which is a standard protocol developed by the IMS Global Learning Consortium.  Establishing these standards allows 3rd part vendor services to integrate with a Learning Management System (such as Blackboard) as single-sign-on tools. This means that even though these products can be accessed through Blackboard, Blackboard is only a conduit to and from the vendor’s website, which is the reason  3rd party vendors are responsible for providing support for their own product.

However, as some faculty may have experienced, it can be confusing and frustrating to get adequate and timely support with these products and the Distance Learning staff has limited access to them since they live on the vendor’s website. We do not have administration rights to trouble shoot (like we do in Blackboard) or the expertise that the vendor should have with their own product.

What are the considerations for adopting a 3rd party vendor LTI?

Accessing these products through an LMS is student-centered because of the ease of accessibility to the product, as well as being easier for faculty to manage. Because of the integration capabilities between Blackboard and 3rd party vendors, the students are automatically enrolled into the 3rd party vendor’s product (although some, such as publisher material, may require a code).

However, there are important things for departments and faculty to consider when adopting 3rd party vendor products. The primary one is that faculty and students need to contact the vendor directly for support.  Currently, there is a wide range in the quality and adequacy of support provided by 3rd party vendors. In the big picture, LTIs are still relatively new, so there are significant growing pains in companies being able to deliver what they promise in terms of support.  The sales representatives can do a nice job of demonstrating the product, but they are not the ones who understand the technology of these products.  When considering an LTI, it is important to get verification from the sales representative that faculty and students can get support in a clear and timely manner.

When experiencing a problem, how do users know if it is a problem with the 3rd party vendor or with the Blackboard interface? Who do I ask for help?

Regardless of the problem, faculty can always start by contacting the Distance Learning Help Desk with the understanding that if it is determined to be a vendor issue; the next step is to contact the vendor.  In fact, the reality is that solving any 3rd party problems will likely take several parties;

  1. The Faculty (or students), who use the product and can explain where the problem is happening in the context of the course.
  2. The Distance Learning Help Desk, who can document some information and can help determine if it is a Blackboard issue or a vendor issue. If it is a Blackboard issue Distance Learning Help Desk will write a ticket to Blackboard.
  3. The Vendor, who will need to be contacted directly by the faculty or student if it is determined to be a vendor problem. The vendor may also need some information from the Distance Learning Help Desk such as the version of Blackboard, etc., which we can work in collaboration to provide.

What about support for Blackboard Collaborate, Equation Editor and Respondus?

Blackboard Collaborate and the Equation Editor are actually part of Blackboard features and functionality. Those problems need to be reported directly to the Distance Learning Help Desk, which can write a ticket to Blackboard Support, if necessary.

Respondus is a utility that works with LMSs, including Blackboard, by logging in to the LMS for faculty, and populating tests, pools and surveys.  Problems with Respondus also need to be reported to the Distance Learning Help Desk, for example, if the license has expired, or the inability to upload to Blackboard via the product. In fact, at this time, there is a special workaround for uploading through Respondus due to the way we are authenticating to the system, and DL can give you the details, as well as alternative upload options.

 October 5, 2017  Posted by at 2:52 pm Bb News - Faculty, Help, Uncategorized Comments Off on Support Model for 3rd Party Vendors
Sep 112017
 

Print to PDF only translates the information that you would see on a printed page.

Windows 10

  • Open the document, web page, or file you want to print to a PDF
  • Click the File menu and select “Print”
  • Under Printer or Destination, choose Print as a PDF.
  • Click Print and a window will open up, prompting you to title your newly created PDF file.
  • Name it and click Save to save your document as a PDF.

Mac OS

  • Open the document, web page, or file you want to print to a PDF
  • Click the File menu and select “Print”, or just hit Command+P
  • Look for the “PDF” button in the lower left corner, click on that pull-down menu, and select “Save as PDF”
  • Click “Save” in the save dialogue box, and save the file to whatever location you want (Documents is default)
 September 11, 2017  Posted by at 11:06 am Basic Computer Skills, Finding Course Materials, Uncategorized Comments Off on Print to PDF
May 102017
 

Add a Blackboard Server

Important Note: you only have to configure the server settings once unless there is an update to the software that requires a new installation of the software. If you have trouble connecting to the server you may want to perform these steps again to confirm you have the right server settings.


  • Proceed to the next step, if you have already completed the following:
    • Close all browser windows
    • Open Internet Explorer ONLY – Not Edge
    • Open Respondus
    • Open a Respondus File or Import Questions into Respondus
    • Select the Preview & Publish tab
    • Select Publish to Blackboard
    • Select Publish Wizard
  • From the Blackboard Server drop down menu select -add new server –
    Note:
    not sure how we got to this point? Please view one of the following tutorials to get started. Publish to Blackboard: Single Course (most commonly used) or Publish to Blackboard: Multiple Courses.

    • Respondus - add new server
  • Select Yes, check for preconfigured server settings.
  • Select Next.
  • Enter BBPROD in the name field.
  • Select Next.
  • The HVCC CAS login screen will appear in a framed window, enter your HVCC credentials and select login. The Blackboard Home Tab will display.
  • Select the Close After Login button in the upper right corner of the screen.
    DO NOT log out of Blackboard or Respondus will fail. This is now the authentication method for the product.
  • Select Next to continue with the Publish Wizard.
  • Select Finish.
  • Proceed with Publishing your Respondus test.
 May 10, 2017  Posted by at 10:37 am Respondus, Uncategorized Comments Off on Publish to Blackboard: Server Configuration
May 082017
 

 

  • Choose Advanced Search to limit your results by asset type, such as documentary film or newsreel. You can also check the box for Closed Captioning (to be ADA compliant and for Universal Design strategies).

  • Once you have located the video you would like to share with your class, select the </>Embed/Link button below the title of the video.
  • Then select the Copy button for Record URL to copy the URL to your clipboard.

  • Return to your Blackboard page, select Build Content and then select Web Link.

  • In the Name box, give your link a name (the video name or your own title for the activity)
  • In the URL box, use keyboard short cuts to paste the address from your clipboard (PC ctrl-V, MAC cmd-V)
  • In the Description box, use the text editor to provide information to your students on the video or the activity
  • In the Options, confirm that your Web Link is set to Open in a New Page.
  • Be sure your Web Link is set to Permit Users to View this Content
  • Suggested – Track Number of Views
  • Select Date and Time Restrictions if you choose to limit availability to the user.
  • Remember to Submit.

  • You should now see your link in your course.
  • Test your link – and if possible test your link from off campus to be sure it works.

Save

Save

Save

Save

 May 8, 2017  Posted by at 3:17 pm Build Content, Course Content and Tools Comments Off on Create/Edit/Delete Films on Demand links
Feb 202017
 

Mobile App Set-Up & Instructions

To use VoiceThread on a mobile device you will need to configure the device for use with the HVCC version of the tool.

  1. Get the VoiceThread Mobile App for your device from your devices app store
  2. Open the App
    • Tap “Settings”.
    • Enter hvcc.voicethread.com as the domain.
    • Tap “Sign in”.  This will direct you to HVCC’s log in page.
    • Enter your HVCC username and password
  3. Navigate to the VoiceThread in your course and select the link to view and then comment.

To submit a VT as an assignment go to, Submitting a Create-a-VoiceThread Assignment tutorial.

 February 20, 2017  Posted by at 9:48 am Communicating and Collaborating, Communications and Collaboration, VoiceThread, VoiceThread Comments Off on Mobile App Configuration (Viewing and Commenting)
Jan 242017
 

If you are only typing a couple of lines, composing it within Blackboard will likely be fine. However, if you are typing several paragraphs of text such as for tests, discussion board posts, or emails, we recommend that you compose text using TextEdit program. This allows you to utilize the inherent tools such as spell check and also to save a copy of your work on your own hard drive.

Copying and pasting from Microsoft Word documents can bring along extra “code” that can cause issues within the content editor (text box). So, you may want to compose your thoughts in TextEdit and use the tools within these programs to check for spelling errors, etc. Once finished you can then copy and paste into Blackboard and use the tools available in the content editor to format the text as you wish.

Once you have composed and saved your composition in your word processing program it becomes a matter of moving the material to Blackboard. The easiest way to do this is to have both your word processing program and a browser window (i.e. Safari, Firefox, etc.) logged into Blackboard open.


Video Tutorial: Keyboard Shortcuts (Copy, Paste, etc.)

Important Tip! We recommend using Keyboard Shortcuts, they work better when copying and pasting into Blackboard.


  • From any document (i.e. TextEdit, etc)
  • Highlight the text you want to copy and paste:
    • Select a Portion of Text:
      • Place the cursor at the beginning of the text you want to select
      • Holding the mouse button down, drag over the text to highlight
    • Select All Text Quickly:
      • Place the cursor at the beginning of the text you want to select
      • Use the Keyboard Shortcut to select all: while holding down the “Command” key, select the “A” key
  • Copy Function:
    Note: When you copy highlighted data, this data is stored in the clipboard until you are ready to paste that data into another program.

    • Use the Keyboard Shortcut to copy: while holding down the “Command” key, select the “C” key
  • Go to the location in Blackboard where you want to paste the copied text
  • Paste Function:
    • Place the cursor inside the Blackboard text box editor (click inside the text box)
    • Use the Keyboard Shortcut to paste: while holding down the “Command” key, select the “V” key

Important Tip!
You can use the copy and paste method in any area of Blackboard. Blackboard also provides many tools for formatting within the text box editor areas.

Clear Formatting

After pasting text into Blackboard you may need to clear the formatting so the text displays properly within the text editor.

  • Select the text within the text editor box.
  • From the text editor toolbar select the Remove Formatting icon.
  • Format text within text editor using tools from the toolbar.

Remove Formatting Button

 January 24, 2017  Posted by at 2:41 pm Basic Computer Skills, Students Comments Off on Mac Users: Copy and Paste from a Document to Blackboard
Jan 242017
 

If you are only typing a couple of lines, composing it within Blackboard will likely be fine. However, if you are typing several paragraphs of text such as for tests, discussion board posts, or emails, we recommend that you compose text using either WordPad (PC) or Notepad programs. This allows you to save a copy of your work on your own hard drive.

Copying and pasting from Microsoft Word documents can bring along extra “code” that can cause issues within the content editor (text box). So, you may want to compose your thoughts in WordPad or Notepad and use the tools within these programs to check for spelling errors, etc. Once finished you can then copy and paste into Blackboard and use the tools available in the content editor to format the text as you wish.

Once you have composed and saved your composition in your word processing program it becomes a matter of moving the material to Blackboard. The easiest way to do this is to have both your word processing program and a browser window (i.e. Internet Explorer, Firefox, etc.) logged into Blackboard open.


Video Tutorial: Keyboard Shortcuts (Copy, Paste, etc.)

Important Tip! We recommend using Keyboard Shortcuts, they work better when copying and pasting into Blackboard.


  • From any document (i.e. Wordpad, TextEdit, etc)
  • Highlight the text you want to copy and paste:
    • Select a Portion of Text:
      • Place the cursor at the beginning of the text you want to select
      • Holding the left-mouse button down, drag over the text to highlight
    • Select All Text Quickly:
      • Place the cursor at the beginning of the text you want to select
      • Use the Keyboard Shortcut to select all: while holding down the “Ctrl” (control) key, select the “A” key
  • Copy Function:
    Note:
    When you copy highlighted data, this data is stored in the clipboard until you are ready to paste that data into another program.

    • Use the Keyboard Shortcut to copy: while holding down the “Ctrl” (control) key, select the “C” key
  • Go to the location in Blackboard where you want to paste the copied text
  • Paste Function:
    • Place the cursor inside the Blackboard text box editor (click inside the text box)
    • Use the Keyboard Shortcut to paste: while holding down the “Ctrl” (control) key, select the “V” key

Important Tips!
You can use the copy and paste method in any area of Blackboard. Blackboard also provides many tools for formatting within the text box editor areas.

Clear Formatting

After pasting text into Blackboard you may need to clear the formatting so the text displays properly within the text editor.

  • Select the text within the text editor box.
  • From the text editor toolbar select the Remove Formatting icon.
  • Format text within text editor using tools from the toolbar.

Remove Formatting Button

 January 24, 2017  Posted by at 2:39 pm Basic Computer Skills, Students Comments Off on PC Users: Copy and Paste from a Document to Blackboard
Jan 042017
 

You will need audio and video capabilities available on your computer to complete this assignment. If not available you can use a mobile device, see the mobile app instructions.

For further detailed instructions and video go to: https://voicethread.com/howto/blackboard-3/

Computer Instructions

  1. Select the VoiceThread assignment link in Blackboard.
  2. Choose the “Create new VoiceThread” button
  3. Choose “Add Media”
  4. Select “Webcam Video”
  5. Record your presentation and select the red “Stop” button when finished
  6. Review/Playback your presentation and select “Save” when satisfied
  7. Enter a “Title” in the title field
  8. Enter a “Short description” in the description field
  9. Select the “Save” button
  10. Leave the check box unchecked for “and share with class” option
  11. Select the “Submit Assignment” button

Mobile App Set-Up & Instructions

  1. Get the VoiceThread Mobile App for your device
  2. Open the App
    • Tap “Settings”.
    • Enter hvcc.voicethread.com as the domain.
    • Tap “Sign in”.  This will direct you to HVCC’s log in page.
    • Enter your HVCC username and password
  3. Navgiate to the VoiceThread Assignment in your course and select the assignment link
  4. Select the “X” (upper right corner) to close the browser view and access the VT App
  5. Choose the Create icon
  6. Select the +Add button
  7. Choose Record video
  8. Allow VT to use your phone camera and microphone
  9. Record your presentation and select the red “Stop” button when finished
  10. Review/Playback your presentation and select “Save” when satisfied
  11. Enter a “Title” in the title field
  12. Enter a “Short description” in the description field
  13. Select the “Save” button
  14. Return to Blackboard
  15. Navigate to the VT Assignment
  16. Choose the saved VT you created from the list
  17. Leave the check box unchecked for “and share with class” option
  18. Select the “Submit Assignment” button

Need Help With VoiceThread?

Contact the Distance and Online Learning Help Desk at 518-629-7070 or email at DLhelp@hvcc.edu Blackboard technical issues or questions about online learning.

 January 4, 2017  Posted by at 8:50 am VoiceThread, VoiceThread Comments Off on Submitting a Create-a-VoiceThread Assignment
Apr 212016
 

What is a WYSYWIG Content Editor (Text Box)?

A WYSYWIG Content Editor is simply a fancy name for a web based text editor that provides formatting tools such as bold/italic font styles, colored font, etc. The WYSYWIG text editor may also provide tools for inserting links, images, tables, etc. Without web based WYSYWIG text editors everyone would need to understand and know HTML programming.

Video Overview of Content Editor in Blackboard

 April 21, 2016  Posted by at 4:18 pm Build Content, Course Content and Tools Comments Off on Content Editor Overview
Feb 092016
 
VoiceThread is an interactive collaboration and sharing tool that enables users to add images, documents, and videos, and to which other users can add voice, text, audio file, or video comments.
We have integrated VoiceThread with Blackboard so you can access VoiceThread materials easily from your Blackboard course.

Student Resources

 February 9, 2016  Posted by at 8:19 am Communicating and Collaborating, VoiceThread Comments Off on VoiceThread
Dec 222015
 
VoiceThread is an interactive collaboration and sharing tool that enables users to add images, documents, and videos, and to which other users can add voice, text, audio file, or video comments.
We have integrated VoiceThread with Blackboard so you can create and access VoiceThread materials easily from your Blackboard course.

Instructor Resources

Student Resources

VoiceThread Help

 December 22, 2015  Posted by at 3:02 pm Communications and Collaboration, VoiceThread Comments Off on VoiceThread – Blackboard Integration
Oct 302015
 

Who Can I enroll in My “Live” Course?


 Who can I enroll in My Development Course Shells (“Z” areas)?

  • Any HVCC faculty/staff member
  • Do Not enroll students into your development area(s)

Enroll an Additional User in a Course

  • From the Control Panel in a course
  • Select Users and Groups
Users and Groups

Users and Groups

  • Select Users

users

  • Select Find Users to Enroll

find users to enroll

  • Enroll Users and Specify Teaching Assistant Role
    • Username: enter the username of the HVCC faculty/staff  person you want to add (ex. j.smith)
    • Role: select Teaching Assistant from the drop down menu
      • Important Note: If you select Instructor status for observations you will not be able to remove the user yourself. The Teaching Assistant role allows Department Chairs to see what they need to for observations. If you add the user as an Instructor, please contact DLhelp@hvcc.edu for assistance with removing your Department Chair
    • Enrollment Availability: Confirm that Yes is selected. If not, select Yes.
  • Select Submit
enroll users

enroll users and specify role

  • A green confirmation bar appears: “Success: Enrollment added for user: …

Removing Additional User

This action is irreversible.

  • From the Control Panel in a course
  • Select Users and Groups
  • Select Users
  • Select the check the box next to the Faculty/Staff username (j.smith) you want to remove
  • Select the Remove Users from Course button

remove users from course

  • A confirmation pop-up message appears, to continue deletion select OK, to end deletion select Cancel
  • A green confirmation bar appears: “Success: Enrollment deleted.
 October 30, 2015  Posted by at 11:37 am Course User Management Comments Off on Enroll and Remove Faculty/Staff Users in Courses (Such as DCs)
Sep 242015
 

Turnitin Basic Resources

Turnitin.com Resources

Turnitin Support

 September 24, 2015  Posted by at 12:25 pm Assessments and Assignments, Course Content and Tools, Turnitin Assignments Comments Off on Turnitin Documentation
Sep 152015
 

You can set Availability Exceptions for selected users or groups in your course. You can create the following exceptions: Number of attempts, Timer, Availability, or Force completion.

Important Note: If you have selected the check box which says “Do not allow students to start the Test if the due date has passed.” The Test Exceptions setting will not work because this box denies access to the test and trumps all availability settings.

Note: To make exceptions for Force Completion and Timer these options need to be set to get the options in the exceptions area.

  • Set Edit Mode to ON
  • Navigate to the content area where you want to edit a test’s options
  • Select the Down arrow next to the Test title you want to edit
  • Select Edit the Test Options
  • Navigate to Test Availability Exceptions
  • Select the Add User or Group button
  • Select the Check box next to the Student Name or Group you want to create an exception(s) for
  • Select Submit
  • Choose the exception option(s) for the student(s) or group(s) – Number of Attempts, Timer, Availability Date/Time, etc.
  • Make any other changes to the test options
  • Select Submit
  • A green confirmation bar appears: “Success: … Edited.

 

 September 15, 2015  Posted by at 3:22 pm Assessments and Assignments, Course Content and Tools, Tests, Tests Extra Comments Off on Setting Test Exceptions (ADA Accommodations)
Sep 032015
 

In order to play audio files that are embedded within a PDF document you need to use the full version Adobe Reader program along with the Adobe Flash Player. Many web browsers have PDF readers but they do not have the capability to play embedded audio. This tutorial will walk you through the steps of playing audio within a PDF.


Step 1: Required Software Plug-ins



Step 2: Download PDF Document from Blackboard


  • For PC Users:
    • Right Mouse Click on the PDF file link and choose Save Link As or Save Target As.
    • You will be prompted to save the file to your computer. Choose a location and select Save.
  • For Mac Users:
    • Select Control key and Mouse Click on the PDF file link and choose Save Link As.
    • You will be prompted to save the file to your computer. Choose a location and select Save.

Step 3: Open the PDF


  • Open the saved PDF in the Adobe Reader program by either double clicking on the PDF file or opening from within the reader.

Step 4: Playing Audio


  • Select the Image icon to activate and play the embedded audio file.
 September 3, 2015  Posted by at 11:56 am Additional Resources, Students Comments Off on Playing Embedded Audio within a PDF