Using LockDown Browser and a Webcam for Online Exams
This course requires the use of LockDown Browser and a webcam for online exams. The webcam can be built into your computer or can be the type that plugs in with a USB cable. Watch this short video to get a basic understanding of the LockDown Browser and the webcam feature.
STUDENT QUICK START GUIDE
Download and install LockDown Browser from this link:
RESPONDUS LOCKDOWN BROWSER DOWNLOAD URL
Important notice for Mac users:
There is a known issue of the Lockdown Browser logo not disappearing once launching the program. If you are not able to remove the logo after starting Lockdown Browser, please follow the instructions below:
1) Go to your Mac Applications folder, locate the app titled “LockDown Browser,” and send it to the trash.
2) Empty the trash
3) Download version 2.0.6.04 from here: http://download.respondus.com/lockdown/download-prev-cmac.php?id=411532512
4) Once the download finishes, click on the download and install LockDown Browser 2.0.6.04.
5) After the install finishes, please try to retake your exam.
NOTE: Once you click on the icon to open the Lockdown Browser and Monitor, it will ask you to choose a server. You will need to choose HVCC-newBbSaaS-Production to navigate to your courses successfully. You will need to do this each time you open the Respondus Lockdown Browser and Monitor.
Follow the steps below to begin your exam or quiz. If you attempt to start the exam or quiz before opening Lockdown Browser, you will be prompted to enter a password. You will need to ensure that you’ve opened Lockdown Browser first before starting the exam.
To ensure LockDown Browser and the webcam are set up properly, do the following:
- Start LockDown Browser, log into Blackboard, and select your course.
- Locate and select the Help Center button on the LockDown Browser toolbar.
- Run the Webcam Check and, if necessary, resolve any issues.
- Run the System & Network Check. If a problem is indicated, see if a solution is provided in the Knowledge Base, and troubleshooting information can also be emailed to the Distance and Online Learning Help Desk at DLhelp@hvcc.edu.
- Exit the Help Center and locate the practice quiz created by your instructor.
- Upon completing and submitting the practice quiz, exit LockDown Browser.
When taking an online exam that requires LockDown Browser and a webcam, remember the following guidelines:
- Ensure you’re in a location where you won’t be interrupted
- Please turn off all other devices (e.g., tablets, phones, second computers) and place them outside of your reach
- Clear your desk of all external materials not permitted — books, papers, other devices
- Before starting the test, know how much time is available for it and that you’ve allotted sufficient time to complete it
- Remain at your computer for the duration of the test
- If the computer or networking environment is different than what was used previously with the Webcam Check and System & Network Check-in LockDown Browser, rerun the checks before starting the test
- To produce a good webcam video, do the following:
- Avoid wearing baseball caps or hats with brims
- Ensure your computer or tablet is on a firm surface (a desk or table). Do NOT have the computer on your lap, a bed, or other surfaces where the device (or you) are likely to move.
- If using a built-in webcam, avoid tilting the screen after the webcam setup is complete.
- Take the exam in a well-lit room and avoid backlighting, such as sitting with your back to a window.
Remember that LockDown Browser will prevent you from accessing other websites or applications; you will be unable to exit the test until all questions are completed and submitted.
System Requirements for LockDown Browser and Respondus Monitor
- Windows: 10, 8, 7
- Mac: MacOS 10.15 to 10.12, OS X 10.11, OSX 10.10
- iOS: 11.0+ (iPad only). Must have a compatible LMS integration. Details.
- Web camera (internal or external) & microphone
- A broadband internet connection
- Administrator rights on your computer system may be required to install
LockDown Browser is a client application that is installed on a local computer. Both the Windows edition and the Mac edition are based on Chromium, Google’s open-source framework. Students do NOT need Google’s Chrome browser installed; nor will this version affect a Chrome browser that’s already installed.