Oct 052017

This document is an attempt to clarify the support model provided by 3rd party vendors as well as to clarify what the Distance and Online Learning Help Desk can and cannot do in support of these products. What is a 3rd party vendor? A 3rd party vendor, in terms of technology, means “a separate individual […]

 October 5, 2017  Posted by at 2:52 pm Bb News - Faculty, Help, Uncategorized Comments Off on Support Model for 3rd Party Vendors
Feb 202013

The Distance and Online Learning Help Desk provides support for Distance and Online Learning courses and the Blackboard/Portal system. Request Help Form: The best way for both students and faculty to get their problems logged and known by the Distance and Online Learning Help Desk. E-mail: DLHelp@hvcc.edu Telephone: 518-629-7070 In-person: stop by the office during office […]

 February 20, 2013  Posted by at 2:36 pm Help Comments Off on MyHudsonValley Portal/Blackboard Help Request