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What You Need to Know


How Do I Log in to My Class? (MyHudsonValley Portal / Blackboard)

  • Go to www.hvcc.edu/students.html and then select MyHudsonValley Portal / Blackboard.
  • Enter your username and password in the log in area to access your online courses.

What is my Username and Password?

  • Your username and password will be mailed to you at your address on file at the college. If you have previously registered for courses at the college you will not receive a new username and password in the mail.
  • You must have a FERPA password before college personnel can discuss your student account over the phone. This password allows us to verify that we are speaking with you. To get a FERPA password, you must complete and submit the FERPA Waiver Form located at www.hvcc.edu/catalog/policies/ferpa

For username and password assistance please contact the Registration Information Center; they can be reached by phone at (518) 629-7700, by e-mail at studenthelp@hvcc.edu, or www.hvcc.edu/enrollment/.

How do I Access My Hudson Valley Community College E-mail?

For questions or problems related to your HVCC WebMail account, please contact the Computer Learning Center; they can be reached by phone at (518)629-7891 or e-mail at clchelp@hvcc.edu.

Who Do I Contact if I Need Help with Blackboard or my Online Course?

For questions or problems related to Blackboard or technical components of your online course, please contact the Distance and Online Learning Help Desk:

  • By E-mail: DLhelp@hvcc.edu
  • By Phone: (518) 629-7070
  • In Person: Located in BTC 1042
  • Click on the Support & Tutorials tab in Blackboard
  • Request Help

When can I access my classes on MyHudsonValley Portal/Blackboard?

  • You will not be able to access your course(s) until the start date of the course you are registered for. Your course(s) will appear under, Courses: Quick View. Select the title of the course to access it

Requirements


Computer Requirements

You will need access to a computer with a reliable Internet connection (high speed recommended) that meets certain minimum requirements. To review system requirements, go to www.hvcc.edu/check and click on Check System & Browser Requirements Please be advised that not all of Blackboard’s features and functionalities are supported on mobile devices. You still need access to a computer to take an online course.

Are there any other requirements?

  • Be able to type on the computer to complete papers, e-mails and online discussions.
  • Have proficient reading and writing skills. The majority of communication in online learning courses is done in writing.
  • Be comfortable using a word processing program such as Microsoft Word. You should be familiar with sending e-mail and using basic functions such as “copy” and “paste.”
  • Be able to utilize Hudson Valley Community College WebMail for communication with your instructor and class.
  • Be able to budget your time and priorities. Online learning courses are NOT self-paced. They follow the semester calendar as far as registration, midterms, finals, etc. Homework and other assignments, tests and quizzes are due on a regular basis.

For further information go to our Frequently Asked Questions page.


Tips for Being a Successful Online Student


  1. Recognize that online courses are NOT any easier than face-to-face classes, and in fact may be harder for some students.
  2. Log on to your course every single day, or a minimum of 3-5 days a week. It is very easy to get behind quickly, or miss something, so stay active in the course.
  3. Manage your time carefully. Schedule at least 2-3 hours per credit hour each week to work on your course and stick to your schedule. Keep in mind that certain courses may require more time.
  4. Do not procrastinate; follow the course schedule assigned by your instructor, and check frequently for changes. If you need an external source to motivate you to do course work, then consider taking face-to-face courses.
  5. Order your course materials in advance so you have them when the course starts, such as textbooks.
  6. Assume an active role in the learning process; whether working alone, or in a group, contribute ideas, perspective and comments on the subject you are studying, and read those of your classmates.
  7. Read all introductory course materials and contact your instructor if you have any questions.
  8. Check your Hudson Valley Community College email frequently. If you send a question to your instructor, please allow a reasonable amount of time for the response.
  9. Let your instructor know immediately if you are experiencing any kind of difficulty.
  10. Prior to starting courses check to make sure you have all the necessary hardware and software needed for the course.

Orienting Yourself with Blackboard


The “How to Use the Blackboard Learning Management System” course is available to all students throughout the semester and provides tutorials on how to use various tools in Blackboard. This course is available from your Blackboard course list upon log in. You can also find tutorials and help information by selecting the Support & Tutorials tab in Blackboard.


Additional Information


Resources Available for Students

Hudson Valley Community College
Center for Distance and Online Learning

 April 13, 2015  Posted by at 1:50 pm Getting Started, Getting Started